Vela talent profile · VEL-26-A-052

Jenny G..

Senior CSM · Key AccountsBogotá, Colombia8 yrs in agencies
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// Years8
// AI rubric3/3
// EnglishB2+
// Earliest start5w
// Target base · yr 1$40K
// Time zoneGMT−5
// Sourced via referral · search 26-AVetted on a 45-minute working call · February 2026Currently employed · 5-week notice
Experience

Eight years inside Latin American agencies.

1 seats, all client-facing. Each move was a promotion or a lateral into a more demanding book.

Fintech retainer book

Senior Commercial Director / Key Account Manager

2021 – present · 4.5 yrsBogotá · B2B fintech · LATAM + AU coverage
  • Held a 100% retention rate across the assigned book through eight years of B2B account ownership.
  • Runs the operational side of complex retainer cycles end-to-end — onboarding, scope, renewal, expansion.
  • Anchors weekly client reviews on KPI fulfillment and operational efficiency, not status updates.
  • Multidisciplinary team lead — coordinates across data, ops, and revenue without a separate PM in the room.
Education & languages
Tools

Daily stack.

// Ops
Google WorkspaceMicrosoft Teams
// AI Stack
ChatGPTMicrosoft 365 CopilotGoogle VeoKrea AI
AI proficiency

Level 3 of 3 on the screening rubric.

// Level 1
Tool familiarity.
Pass

Daily ChatGPT and 365 Copilot user. Already exploring multimodal tools (Veo, Krea) on her own.

// Level 2
Prompt judgment.
Pass

Iterates on output rather than shipping first draft. Treats AI as a research and structuring layer, not a writer.

// Level 3
Live workflow.
Pass

Self-built ChatGPT-driven QBR prep flow — pulls account history, drafts the narrative, flags retention risk before the call.

Next step

Want to interview Jenny?

Vela holds her availability for two weeks from delivery date. Reply to your search thread or email below — we'll send the calendar link.

jonathan@hiringthevela.com
// Sample profile · for demonstration of Vela vetting depth.VEL-26-A-052