How Vela works

The Vela Method. Headhunt. Vet. Place.

We headhunt professionals currently working at companies in your field, vet each one on a live working call against the same scorecard we use to hire our own team, and place them with you. One price: 20% of year-one base salary. $499 refundable deposit to start, credited to the fee on hire.

// First profile14d
// Senior shortlist21d
// Junior shortlist14d
// Replacement90d
The process

Four steps. You only do the part that matters.

Same motion for a senior professional or a junior off the bench. One price: 20% of year-one base salary. Optional AI bootcamp if you want the hire trained, priced separately.

01
// Day 0 to Day 1

The intake. Fifteen minutes.

Fifteen-minute call. We ask which seat, which field, which tools, what the professional owns in week one, and what blocked the last hire. You answer; we take notes.

You do not draft a job description. We turn the call into a structured role brief and send it back for approval. That brief is the source of truth for every candidate you see.

Clients approve the brief in a single Slack reply.

// Time on your side15 min
// Brief turnaroundSame day
02
// Day 1 to Day 14 (senior) · Day 1 to Day 7 (junior)

The headhunt. Direct, personal, off-market.

Outreach goes out the same day the brief is approved. For senior seats, we identify professionals currently employed at companies in your field, then reach them by warm intro, prior-network referral, or a researched personal email. No InMail blasts, no job-board reposts, no “open to work” tags.

Each outreach is hand-written and references their actual work: the company they are at, what they run, the load they carry. Most professionals we contact are not actively job-hunting. They reply because the ask is specific. The first vetted senior profile lands in your inbox by day fourteen.

For junior seats, we pull from the active LATAM bench: professionals already interviewed and rostered. First vetted junior profile lands within seven days.

Every professional is checked against the same scorecard and reference process we use to hire for our own team. Those notes sit on the candidate brief next to the working-call summary.

// First profile · senior14 days
// First profile · junior7 days
03
// Day 14 to Day 21 (senior) · Day 7 to Day 14 (junior)

The shortlist. You interview and choose.

Three vetted candidates land in your inbox by day 21 (senior) or day 14 (junior). Each comes with a written brief, working-call notes, and the reference check.

You interview the three on your cadence. We do not push timelines. If none of the three fit, the search continues at no additional cost.

If the hire does not work out, the replacement search is included: 90 days on every placement.

// Senior shortlist21 days
// Junior shortlist14 days
04
// Day of hire and beyond

The placement. And the guarantee.

Once you choose, you hire the professional directly — your payroll, your tools, your team. We hand you the contractor agreement and walk you through Deel, Wise, or Payoneer. No Vela markup on their pay, no managed-services layer.

Every placement is backed by a ninety-day replacement window. If it does not work out inside ninety days, we run the replacement search at no additional fee.

Want the hire trained to run AI inside the seat? We offer that as a separate, optional bootcamp — live one-on-one sessions on the workflows that matter for their role. Priced on its own, never bundled into the placement fee, and added only if you ask for it.

// Replacement90 days
// AI bootcampOptional add-on
Your effort

What you actually do. And what we do for you.

The Vela Method is done-for-you on sourcing and vetting, done-with-you on the hire decision, and do-it-yourself on the contractor relationship after placement. Senior and junior collapsed below.

// Phase// What we do// What you do// Your time
IntakeListen, ask, draft brief.Answer questions.15 min
Sourcing and vettingOutreach, working calls, reference checks.Nothing.0 hrs
ShortlistThree vetted candidates with working-call notes.Interview the three.3 hrs (senior) / 2 hrs (junior)
PlacementHand off the hire, stand behind it 90 days.Approve hire, set up Deel or Wise.1 hr
Across the full searchSourcing, screening, vetting, placement.Brief approval, three interviews, payment setup.~5 hrs senior · ~3.5 hrs junior
The bar

The bar does not move.

Every metric below is enforced in the working call. A candidate misses one, they miss the shortlist.

8yrsAverage professional tenure inside agencies before joining the bench.
C1+English fluency, verified on a live working call. No exceptions.
ESTTime zone overlap. Candidates work US business hours by default.
90dReplacement window on senior placements.
The candidates

Two professionals off the bench.

Anonymized profiles from recent placements. This is the exact format that lands in your inbox at the shortlist stage.

The working call

Every candidate sits a working call before they reach you.

Someone runs the call, not a screener. Five scored dimensions land as a written summary in the candidate brief.

+
Real-work fluency
Did they actually run this work at a real company, or learn it in a bootcamp? Probed with a scenario pulled from your brief.
+
English on a live call
Not a form, not an audio sample. A live call covering a hypothetical client escalation. C1+ minimum, scored against seat seniority.
+
Senior judgment
Real escalation: what do you do first, second, and when do you loop the founder in? Strong candidates frame the trade-offs without being asked.
+
Track record and references
We check the work against references, not just the résumé — the same reference process we use to hire for our own team.
+
Tenure and stability signal
Why open to a new seat now? What did the last review cycle look like? Why did the last role end? Honest answers predict 90-day retention better than any résumé line.
+
Written summary
Every dimension above lands as a paragraph in the candidate brief, traceable back to a moment on the working call. No black-box rankings.
If it does not work out

The replacement promise is included.

A bad first hire should not cost you a second placement fee. The replacement search starts the day you flag it. No additional fee.

// Senior
Ninety-day replacement window.

If your senior hire does not work out within the first ninety days, we run the replacement search at no additional cost. You keep the original brief; we restart sourcing.

// Junior
Ninety-day replacement window.

Same motion for junior placements: you flag, we restart sourcing from the bench, no additional fee.


The deposit

$499 to begin. Credits to the placement fee on hire.

// Refundable

If we fail to deliver three vetted candidates by day 21 (senior) or day 14 (junior). Or if we deliver and you decline to interview any of them.

// Non-refundable

The moment you take any interview. At that point we have delivered the sourcing, working-call vetting, and shortlist work the deposit pays for.

On hire, the $499 deposit credits in full toward the placement fee. The full fee (20% of year-one base salary) is billed only when you and the candidate confirm terms. The deposit is the only money you put up to start the search.

The most common questions

Asked by every first-time client.

What if the search runs longer than the timeline?

If we miss day 21 (senior) or day 14 (junior) on three vetted candidates, the full $499 deposit is refunded and you can stop. Otherwise the search continues at no additional fee until you hire.

Do you ever hand off candidates from a job board?

No. Senior comes from professionals currently employed elsewhere. Junior comes from a vetted bench. Job-board candidates do not enter either pipeline.

Who runs the working call?

Someone who has hired these seats. Not a recruiter, not a screener. The notes ride along on the candidate brief.

What makes your vetting different?

We run every professional through the same scorecard, working call, and reference process we use to hire for our own team. We only put forward people we would hire ourselves.

Do you train the hire on AI?

Only if you want it. The standard placement is the hire — vetted and placed. If you want them trained to run AI in the seat, we offer a separate, optional bootcamp, priced on its own and never bundled into the fee.

What does the contractor relationship look like after placement?

You hire the professional directly. We hand you the contract template and walk you through Deel, Wise, or Payoneer. You own the relationship from day one.

Can you place roles outside customer success and ops?

Bench depth is concentrated in customer success, operations, project management, executive support, and design. For adjacent roles, we tell you up front whether we can credibly source from currently-employed professionals.

More questions? See the full FAQ

Ready to begin

Tell us the seat. We reply the same day.

$499 refundable deposit, fifteen-minute intake, first profile in 14 days.

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