Own
Owns the operating rhythm across project boards, reporting prep, handoffs, and recurring client workflows.
Vela headhunts currently-employed nearshore operations managers in Latin America for US marketing agencies, screens them on live agency work, and recruits the way we hire for our own team. The search is built for professionals already working inside agencies, not the active job-board pool.














Marketing agency owners looking for a operations manager for marketing agencies who can own client communication, delivery rhythm, and account context during US working hours.
Owns the operating rhythm across project boards, reporting prep, handoffs, and recurring client workflows.
Turns repeated delivery friction into documented process and owner names.
Keeps operations close enough to accounts that process changes protect retention, not just internal neatness.
Marketing agency operations breaks when reporting, task flow, handoffs, and client communication all depend on founder memory. The seat needs workflow judgment during the US working day.
Want the hire trained to run AI in the seat? We offer that as a separate, optional bootcamp — priced on its own, never bundled into the placement fee.
First profile target: day 7. Three vetted professionals in 21 days. 90-day replacement, no re-fee.